Terms of Service

01 Booking appointments

Appointments can be booked online through our scheduling provider, by phone, or by message. We recommend booking ahead for longer services such as braids, color, lash sets, and microblading. Walk-ins are welcome for shorter services subject to availability.

Please arrive on time. Arriving more than 15 minutes late may require us to shorten or reschedule your service so we can honor other guests' appointments.

02 Pricing & quotes

Because beauty work depends on hair length, density, texture, the products needed, and the time required, prices are quoted individually. Any quote provided before your service is an estimate; the final price is confirmed at your appointment based on the actual work performed. We're always happy to discuss pricing before we begin.

03 Cancellations & no-shows

• Cancellations with less than 24 hours' notice and no-shows may be subject to a fee.
• Repeated late cancellations or no-shows may require a deposit to book future appointments.
• We understand emergencies happen — please reach out and we'll do our best to work with you.

04 Deposits & bridal / group bookings

Bridal services, bridal party bookings, and groups of three or more may require a non-refundable deposit to secure the date. The deposit is applied toward your final balance. Specific terms are confirmed at the time of your consultation.

05 Payment

Payment is due at the time of service. We accept cash and major credit and debit cards. Prices and accepted payment methods may change without notice.

06 Satisfaction & redos

Your happiness matters to us. If something isn't right with a service, please tell us within 7 days and we'll do our best to make it right, typically with a complimentary adjustment. Refunds are not offered on services rendered, as our work is performed by hand and to the agreed plan. Adjustments do not cover changes of mind on a result you originally approved.

07 Health & safety

Please let your stylist know about allergies, sensitivities, scalp or skin conditions, pregnancy, or any medical concern before your service so we can care for you safely. We reserve the right to decline a service if we believe it may not be safe or appropriate. A patch test may be required for certain color, lash, or waxing services.

08 Children & guests

For everyone's safety and comfort, we ask that children are supervised at all times and that extra guests are kept to a minimum during busy services. Thank you for understanding.

09 Personal belongings

Please keep your personal items with you. Melany's Beauty Salon is not responsible for lost, stolen, or damaged belongings on the premises.

10 Website use & intellectual property

All content on melanysbeautysalon.com — including the Melany's Beauty Salon name, logo, photography, and text — is the property of Melany's Beauty Salon and may not be copied or reused without permission. The website is provided "as is" for informational and booking purposes.

11 Changes to these terms

We may update these Terms from time to time. The "Last updated" date reflects the latest version. Your continued use of our services or website means you accept the current terms.